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Applications Engineer in Springfield, MA at Andritz

Date Posted: 8/30/2018

Job Snapshot

Job Description

This position serves three main areas broken down as follows: quotation and problem solving of assigned product line, field applications and engineering service, and field based technical marketing.

 

Primary Product Line:                APC Wet End Product Lines:  Twin Wire Forming/JohnsonFoils Drainage Equipment

Secondary Product Line:            APC Dry End Product Lines:

Tertiary Product Line:                TBD based on specific applications engineers preference

 

A Global Applications Engineer at Andritz Paperchine (APC) serves as technical support to the Field Sales Department and/or Agents worldwide.  They will be the key person in development of technical solutions for a given project and corresponding technical marketing case generation and methodology.  They assist inside sales with quote preparation and typically will justify and present for large or strategically important sales presentations globally and will be relied upon to formulate good technical marketing justification for proposed projects, differentiating APC versus competitors.  Sometimes this technical justification will need to be researched or generated prior to formulation as a presentation.  Market evaluation and feedback is also critically important.

 

Global Applications Engineer to be located in Springfield, MA, USA.  Regardless of location they may be called upon to provide these services globally.  Additionally the Technical marketing and Market development responsibilities are for global projects, and will be used uniformly throughout the company.  Travel for this position is estimated at 30%-40%.

 

Quotation Preparation (50%)

 Requests for technical quotations and problem solving can originate from Sales Associates, Paper Mills, Engineering Firms, or Paper Machinery Builders.  A Global Applications Engineer will review the request, verify the correct information is present within the request, and determine what equipment may be required in order to satisfy the objectives outlined within the request.  An outline is generated and forwarded to Inside Sales for pricing.

 

As part of a proposal, generation of the following material may be required for the primary product line: Vacuum requirements, Drainage projections, Layout drawings, Horsepower consumption projections, Descriptive cover letter. Support presentation material.

  

Field Applications and Engineering Service (30%)

 Global applications field personnel are often required to audit the wet end of a customer papermachine. Documenting and evaluating existing equipment as well as end product paper properties are routinely performed.  Additionally, gathering of engineering information such as installed vacuums, drive motors or gathering of equipment prints or generating sketches is often required.

 Field applications personnel may be required to start-up APC equipment.  Start-up supervision, customer training, formulating and executing trial plans and reports are commonly required.  Generation of short technical marketing case study material is required at every start-up.  Writing and presenting technical papers highlighting non proprietary theory of design and start-up of APC equipment is encouraged.

 Engineering service is also performed for all assigned product lines.  This service will vary widely based upon customer needs and product lines but will involve a mix of engineering, papermaking and mechanical service as well as audit support.

 

Field Based Technical Marketing (20%)

 Field based technical marketing will be required to for the presentation of APC equipment for larger jobs, key customer or strategic accounts or low market share product lines or regions.  The goal of the technical marketing is to provide a clear perception of APC knowledge base to ensure they view the APC products as value added and differentiated, and to ensure the customer views APC products and people as technically superior. 

 Some laboratory or literature research may be necessary to further the technical marketing approach or justify the concepts and may even require short duration laboratory or in-mill trials to generate necessary data to formulate and convey a consistent rationale and differentiating criteria for APC, applications and support.  More extensive development work to support APC approaches can be referred to the engineering development group or performed by the global applications specialist as interested.  Generating value based technical marketing strategies is essential.  Writing and presenting technical papers supporting the APC strategic approach at technical conferences is encouraged.

Job Requirements

Requirements: 

  • Chemical or Mechanical Engineering Degree or equivalent industry experience in a Paper Mill.
  • Excellent communication skills.
  • Ability to research or generate supportive data as needed for technical marketing approach
  • Ability to generate and present technical arguments and rationale in presentation format.
  • Experience with Paper machine operations and process knowledge
  • Familiar with Paper physical property test methods
  • Mechanical aptitude
  • Ability to develop close business relationships from machine floor to management personnel
  • AutoCAD and/or Inventor knowledge preferred, but not required
  • Self-starter.  This position will require the associate to recognize and generate projects in the technical marketing and market development areas based upon customer and market interaction.

 

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