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Logistics Coordinator in Glens Falls, NY at Andritz

Date Posted: 1/9/2019

Job Snapshot

Job Description

SUMMARY:

Provide service to vendors needing parts and/or materials to perform their job and process requisitions and work orders for required materials through SAP.

PRINCIPAL DUTIES (Responsibilities include but are not limited to):

  • Ensure proper handling of all orders to include: Receive vendor orders, enter into business system, prepare customs paperwork for shipment, packaging, and shipping instructions (including special requirements and code for payment, as well as handling any expedited / critical shipments, and always optimize shipping cost for all customers as well as Andritz);
  • Coordinate customer orders with scheduling, production & shipping;
  • Continually communicate delivery dates to customers, keep apprised of any changes, and follow up on all orders and deliveries;
  • Print, review, and process order acknowledgments as well as match original orders with computer-generated copy to maintain customer history files.       Distribute copies to customer and other designated recipients;
  • Provide logistical status and/or proof of delivery of shipped orders to ensure order location that has left shipping;
  • Generate customer invoicing and coordinate with Accounting;
  • Prepare general courier packages and miscellaneous mailings;
  • Perform data entry and other clerical duties;
  • Perform all other duties as relates to position.

 

Job Requirements

EDUCATION, EXPERIENCE, & SPECIAL SKILLS REQUIRED:

Associate Degree or equivalent work experience in customer service and/or knowledge of logistics. Must have the ability to listen, be patient, and attentive in order to best service customers, both internal and external; willing to continuously learn and improve, think logically and methodically in order to apply problem-solving strategies; possess strong computer skills using Microsoft Office package (Word, Excel, Outlook), as well as other office suites / databases (SAP). This position requires a flexible, independent thinker and self-starter with well-developed interpersonal skills, organization, the ability to work under pressure in time sensitive environments, communicate effectively, at all levels, both verbally and in writing, handle multiple tasks in a fast-paced environment, prioritize work, work independently and as a team member and work with little to no supervision. Additional requirements include maintaining a high degree of accuracy, possess a cooperative attitude, represent Company interest(s) when dealing with customers, and be sensitive to customer satisfaction to include understanding customer needs and possess strong sense of urgency. Must regard confidentiality at all times.

ENVIRONMENT & PHYSICAL REQUIREMENTS:

Work is performed indoors in a climate controlled office environment. Candidate must be able to sit, stand, walk, bend, reach, kneel, ascend / descend stairways (all with or without accommodations); possess solid visual acuity, hearing and must be well spoken. Duties require considerable use of telephone and repetitive use of PC and other appropriate business office equipment. Position requires work be conducted in a safe and efficient manner at all times, to include wearing necessary PPE.

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