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Service Account Manager- Southeast in Alpharetta, GA at Andritz

Date Posted: 3/29/2019

Job Snapshot

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  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Major responsibilities are listed but not necessarily limited to the following duties:


  • Responsible for selling products for PKP in the following process areas: Wood Yard, Cooking, Lime Kiln, Recausticizing, Evaporators, Power and Recovery Boiler Areas, and Automation.
  • Visit customers in Florida, Georgia, and South Carolina on a regular cycle.
  • Identify existing sales opportunities and generate new opportunities during each visit.
  • Follow-up on existing quotes by gathering intelligence on Andritz offerings such as technical preferences, competition, pricing, and decision timing.
  • Maintain active communications with product group personnel regarding all opportunities.
  • Participate and support final negotiations to obtain orders.

Customer Relations:

  • Continuously develop and maintain contacts in Engineering, Maintenance, and Operations.
  • Maintain customer satisfaction by ensuring all issues are identified and resolved.
  • Coordinate, schedule, and participate in presentations for specific project opportunities as well as for general technology updates.
  • Participate in Digester Seminars, BLRBAC, and other industry conferences.

Other Responsibilities:

  • Accountable for territory sales forecasts, budgets, and cost controls.
  • Develop strategic plans for increasing sales in accounts in the territory.
  • Document and communicate mill visits in writing through Mill Visit Reports in timely manner.

Job Requirements

  • B.S. degree in Engineering (CHE or ME preferred), or equivalent experience.
  • Proven success in sales and/or service.
  • Experience in the pulp & paper industry preferred.
  • Established relationships with pulp & paper customers in the Northeast is a plus.
  • Strong intrapersonal skills and ability to communicate effectively in English.
  • Excellent organizational skills and the ability to multitask.
  • Fluent in Word, Excel, Outlook, and PowerPoint.