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Service Account Manager Upper Midwest Region in Alpharetta, GA at Andritz

Date Posted: 9/13/2018

Job Snapshot

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Job Description


Major responsibilities are listed but not necessarily limited to the following duties:


  •  Responsible for selling products for PKP in the following process areas: Wood Yard, Cooking, Fiberline, Lime Kiln, Recausticizing, Evaporators, Power and Recovery Boiler Areas, and Automation.   If needed, technology assistance will be provided by corporate product groups.
  • Visit customers in Wisconsin, Northern Minnesota, Northern Michigan and Ontario on a regular cycle.
  • Identify existing sales opportunities and generate new opportunities during each visit.
  •  Follow-up on existing quotes by gathering intelligence on Andritz offerings such as technical preferences, competition, pricing, and decision timing.
  •  Maintain active communications with product group personnel regarding all opportunities.
  •  Participate and support final negotiations to obtain orders.

Customer Relations:

  •    Continuously develop and maintain contacts in Engineering,   Maintenance, and Operations.
  •  Maintain customer satisfaction by ensuring all issues are identified and  resolved.
  •  Coordinate, schedule, and participate in presentations for specific project opportunities as well as for general technology updates.
  •  Participate in Digester Seminars, BLRBAC, and other industry conferences.

Other Responsibilities:

  •  Accountable for territory sales forecasts, budgets, and cost controls.
  •   Develop strategic plans for increasing sales in accounts in the territory.
  • Document and communicate mill visits in writing through Mill Visit Reports in timely manner.

Job Requirements


  • B.S. degree in Engineering (CHE or ME preferred), or equivalent experience.
  • Proven success in sales and/or service.
  • Experience in the pulp & paper industry preferred.
  • Established relationships with pulp & paper customers in the assigned region is a plus.
  • Strong intrapersonal skills and ability to communicate effectively in English.
  • Excellent organizational skills and the ability to multitask.
  • Fluent in Word, Excel, Outlook, and PowerPoint.


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